Newsletter
Fintech Highlights - 9/3/2026
This week’s signals point to financial services becoming more integrated, more specialized and increasingly infrastructure-driven.
Banking
Banking
Fintech Highlights - 4/4/2023
Today, you'll notice a lot of change to the newsletter. We've replatformed tuuk's web site and the newletter - putting them into one unified place. As a result you'll notice a few UI changes and potentially a few experience gaps too. Your subscription
Banking
What’s The Biggest Problem in Financial Services Today?
What’s the biggest problem in financial services today? I bet this answer will surprise you…. It’s not budget for your experience. Not executive sponsorship of the identified need / opportunity. And certainly not the ability to build out your experience / capability.. The PROBLEM: usage. Adoption and repeat engagement is
Banking
Banks Need to Think Outside the App
This is a pretty important question in financial services today….. “How can a bank insert itself in a relevant way into an existing ecosystem where people gather for nonbanking activities? And does it make sense for a bank to create its own ecosystem of sorts?” In my experience incremental engagement
Banking
Why All Banks Must Become Digital Platforms
Digital platforms and distribution, are the future of banking and financial services. On the platform side, the banks / finservs that realize they are already operating a consumer engagement platform (their web / mobile endpoints) and refactor the experience accordingly will “win.” And regarding distribution the key will be surfacing the right