Most companies have a detailed understanding of digital activity by customers - on their own platforms.
But don't have the same lens beyond that. And if they do - they don’t do a good job of driving insights from it.
We know. We've lived it.
We use digital behavior as a proxy, leverage your transaction or usage data as augmentation (when needed), and step into the shoes of product managers, innovators, channel experts to ask questions that when answered create business opportunity.
We take data sets from three sources to gather intelligence on Mobile App, Mobile Web and Web usage of your customers.
We overlay that with a unique method and model to determine where the client’s entire customer base is spending their digital and mobile time, and glean insights from that report which can be used to drive business decisions.
Which can be used to drive business decisions by product managers, digital experience leaders, innovation groups, etc.